We are looking for a Customer Service & Back Office officer to join their company in Limassol.
Our Client is a group of companies dedicated within the Renewable Energy Industry in Cyprus since 2019.
Responsibilities
Collaborate with staff to ensure the smooth operation of the office.
Handle internal and external correspondence of the company.
Prepare any other documents, forms, tables, etc., required by the department.
Maintain the company’s filing system up-to-date and organized according to procedures.
Manage clients and assign them to sales representatives.
Ability to prepare standard offers.
Preparation and management of applications for the Electricity Authority of Cyprus (EAC), Cyprus Energy Regulatory Authority (CERA), and other relevant authorities.
Communicate with clients by phone on any issue.
Prompt response to messages from clients via social media.
Manage the telephone switchboard.
Welcome clients and direct them to the appropriate department.
Regular checks on office supplies (stationery, water & supermarket items) and communication with suppliers for orders.
Manage the calendar for meetings/visits, prepare the conference room, and offer coffee to the visitors.
Qualifications
Graduate of Secretarial Studies or secondary education
At least 2 years of experience in a similar role or customer service environment
Fluent in Greek and English
Proficient in MS Office
Organizational and communication skills for excellent customer service
High sense of responsibility and professionalism
Benefits
1600 – 1700 gross *13 salaries.
Bonus Scheme
Birthday Leave
Discount Program
Green Activities Organization
13th salary
21 days of leave
Career advancement opportunities
Professional License Issuance Grant
Flexible working hours
Training for personal and professional development (participation in Cambridge Executive Education Programs, Single Modules Studies at CIM, and scholarships for MBA or MSc programs)
To apply:
Please send your CV to StaffMatters at admin@smstaffmatters.com and mention that you are applying for the vacancy of Back Office Administrator with reference number 2945.
Or you can apply directly through your candidate login by hitting the APPLY button.
